
Your Only Solution provides on-site hardware, software, and networking support.
Contracts: Why not save your company money by purchasing one of our contract packages. We have three to choose
from (Gold, Silver, Platinum) with all having different pricing for our services. Our clients can contest to these contracts
because it saves them money annually on their technology servicing costs. Our contracted clients can login to our company
extranet and view their current service contract as well as what services were provided. This customer based extranet also
shows how many hours you have remaining on your contract as well as other account information.
Hourly Rates: If you do not require a service contract, we also offer hourly rates. Rates differ depending on
the type of service you need. This way you do not get over-charged for smaller projects that require less time and man hours.
Estimates: We offer both existing clients and potential customers free estimates. Give us a call and tell us
your needs and we will get an estimate out to you within 48 hours.
Support: We believe in supporting our clients to the fullest. Because we are a small company this enables us
to provide prompt service. Network as well as server uptime is jsut as important to us as it is to your company. Most
support calls can be handled over the phone, resolved remotely (via dial-in service), or will be handled on site by a tech
that same business day (depending on level of service).
The tables below show non-contract hourly rates for a variety of services:
Hardware Installation:
Hard Drive
Memory
Video Cards
CD-ROM/DVD-ROM/CD-RW Drives
Modems / Ethernet Cards
I/O Cards
Etc...
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Installation of Operating Systems:
Windows 2000 Pro
Windows ME
Windows 95/98/98SE
Windows NT Workstation
Redhat Linux Workstatsions
MacOS
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Software Installations
Internet Access
Microsoft Office
Scanner Software
Printer Software
Tape-Backup
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Configuration of Services
Printer Sharing
File Sharing
Personal Email
Work at Home
Web Servers
Home Networking (Cable Modem)
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Configure & Troubleshoot:
Network Printer Sharing
Network Fax
Network E-mail
Internet Proxy Server
Network Back-up
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Network Installation:
Microsoft Windows 2000 Server
Microsoft Windows NT Server
Redhat Linux
Network Applications
Virtual WEB based network solutions
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Billing is as follows (color based scale):
$55 per hour(Remote Access)
$75 per hour(PC Hardware ON SITE!)
$85 per hour (PC Software ON SITE!)
$95 per hour (Network Related ON SITE!)
Check out this page for information on how to send the invitation (If you have any kind of router sharing your internet connection you MUST email me first for instructions).
***Minimum two hour billing.
*After the initial two hour, billing is charged by half-hour increments at the rate stated above.
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